Conic Prema
  • Home
  • Services
  • About
  • Blog
  • Contact

Cookie Policy

How we use cookies and similar technologies on our website

Effective Date: December 15, 2024

Last Updated: December 15, 2024

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They contain information about your browsing behavior and preferences, which helps us provide you with a better user experience.

Similar technologies include:

  • Local Storage: Data stored locally in your browser
  • Session Storage: Temporary data stored during your browsing session
  • Web Beacons: Small images that track user behavior
  • Pixels: Code snippets that collect usage data

2. How We Use Cookies

Conic Prema uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Improve website functionality and user experience
  • Analyze website traffic and user behavior
  • Personalize content and advertisements
  • Ensure website security and prevent fraud
  • Enable social media integration
  • Provide customer support and chat functionality

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for the basic functionality of our website. They cannot be disabled as they are necessary for the website to work properly.

Examples of Necessary Cookies:

  • Session ID: Maintains your session while browsing
  • Security tokens: Protect against security threats
  • Load balancing: Distribute traffic across servers
  • Cookie consent: Remember your cookie preferences

Duration: Session or up to 1 year

Legal basis: Legitimate interest (essential functionality)

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Analytics Services:

  • Google Analytics: Website traffic and user behavior analysis
  • Hotjar: User session recordings and heatmaps (when enabled)
  • Internal Analytics: Custom tracking for website optimization

Duration: Up to 26 months

Legal basis: Consent or legitimate interest

3.3 Marketing Cookies

These cookies are used to deliver personalized advertisements and track the effectiveness of our marketing campaigns.

Marketing Services:

  • Google Ads: Display targeted advertisements
  • Facebook Pixel: Track conversions and create custom audiences
  • LinkedIn Insight Tag: Professional targeting and conversion tracking
  • Email tracking: Monitor email campaign performance

Duration: Up to 13 months

Legal basis: Consent

3.4 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

Functional Features:

  • Language preferences: Remember your selected language
  • Form data: Save partially completed forms
  • Chat widget: Enable customer support functionality
  • Video players: Remember playback preferences

Duration: Session to 1 year

Legal basis: Consent or legitimate interest

4. Third-Party Cookies

Some cookies are set by third-party services that appear on our website:

4.1 Social Media

  • Facebook: Social sharing and Like buttons
  • Twitter: Tweet buttons and embedded content
  • LinkedIn: Share buttons and professional content
  • Instagram: Embedded posts and stories

4.2 Embedded Content

  • YouTube: Video content and player functionality
  • Google Maps: Location services and directions
  • Font services: Web font delivery

4.3 Payment Processing

  • Stripe: Secure payment processing
  • PayPal: Alternative payment methods

These third parties have their own privacy and cookie policies, which we encourage you to review.

5. Cookie Consent and Management

5.1 Your Consent Choices

When you first visit our website, you'll see a cookie banner with the following options:

  • Accept All: Consent to all cookie types
  • Necessary Only: Only essential cookies will be used
  • Custom Settings: Choose specific cookie categories

5.2 Managing Your Preferences

You can change your cookie preferences at any time by:

  • Clicking the "Cookie Settings" link in our website footer
  • Using your browser's cookie management tools
  • Contacting us directly at [email protected]

Update Cookie Preferences

Click the button below to review and update your cookie preferences:

6. Browser Cookie Controls

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

6.1 Google Chrome

  1. Click the three dots menu → Settings
  2. Privacy and security → Cookies and other site data
  3. Choose your preferred cookie settings

6.2 Mozilla Firefox

  1. Click the menu button → Options
  2. Privacy & Security panel
  3. Cookies and Site Data section

6.3 Safari

  1. Safari menu → Preferences
  2. Privacy tab
  3. Configure cookie and website data options

6.4 Microsoft Edge

  1. Click the three dots menu → Settings
  2. Cookies and site permissions
  3. Manage and delete cookies and site data

Note: Disabling certain cookies may affect website functionality and your user experience.

7. Mobile Devices

7.1 iOS Devices (iPhone/iPad)

  1. Settings → Safari
  2. Privacy & Security
  3. Configure cookie preferences

7.2 Android Devices

  1. Open Chrome app
  2. More (three dots) → Settings
  3. Site settings → Cookies

8. Do Not Track

Some browsers include a "Do Not Track" (DNT) setting that sends a signal to websites requesting not to track users. Currently, there is no industry standard for how to respond to DNT signals.

We respect user privacy choices and are monitoring developments in DNT standards. In the meantime, you can use our cookie management tools to control tracking on our website.

9. Cookie Retention

Different cookies have different lifespans:

9.1 Session Cookies

  • Deleted when you close your browser
  • Used for temporary functionality
  • Essential for basic website operation

9.2 Persistent Cookies

  • Remain on your device for a set period
  • Duration varies from days to years
  • Used for preferences and analytics

We regularly review and delete outdated cookies to minimize data collection.

10. International Transfers

Some of our third-party service providers may process cookie data in countries outside of Canada, including:

  • United States (Google, Facebook, LinkedIn)
  • European Union (various analytics services)
  • Other countries where our service providers operate

These transfers are conducted with appropriate safeguards and in compliance with applicable privacy laws.

11. Updates to This Policy

We may update this Cookie Policy to reflect:

  • Changes in our cookie usage
  • New legal requirements
  • Updates to third-party services
  • Improvements to our website

When we make significant changes, we will:

  • Update the "Last Updated" date
  • Notify users through our website banner
  • Request new consent when required
  • Send email notifications to registered users

12. Contact Information

If you have questions about this Cookie Policy or our use of cookies, please contact us:

Conic Prema
789 Main Street, Suite 456
Toronto, ON M5V 1A1
Canada

Email: [email protected]
Phone: +1 (416) 555-0123

Privacy Officer: [email protected]

13. Additional Resources

For more information about cookies and online privacy:

  • Office of the Privacy Commissioner of Canada: www.priv.gc.ca
  • All About Cookies: www.allaboutcookies.org
  • Your Online Choices: www.youronlinechoices.com
  • Digital Advertising Alliance: www.aboutads.info

14. Effective Date

This Cookie Policy is effective as of December 15, 2024, and applies to all users of our website and services.

By continuing to use our website after this date, you acknowledge that you have read and understood this Cookie Policy.

Conic Prema

Professional English learning services in Canada, helping students and professionals achieve their language goals.

Services

  • One-on-One Tutoring
  • Group Classes
  • Business English
  • Test Preparation

Resources

  • Blog
  • Contact
  • About Us

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy

© 2024 Conic Prema. All rights reserved.